How to Sign up for a class
Do you have Covid protocols?
We care about you, that’s why we are taking extra precautions to keep you safe. Click here to see our Covid protocols.
What to do before your 1st class?
Contact us to book your class then download the Platinum Pilates app to complete the waiver before your class.
What to wear?
We recommend wearing comfortable athletic clothes. Platinum Pilates requires grip socks to be worn in all classes, if you don’t have a pair, they are available for purchase for $20.
What to bring?
We recommend bringing a water bottle; we have a water filling station so please feel free to bring a refillable water bottle. You can also bring a workout towel. Everything else will be provided.
When to arrive?
We recommend arriving 10 minutes before class time to meet the instructor, receive a quick overview of the equipment, and share any injuries or concerns.
What if I forget my grip socks?
No worries, we have grip socks available for purchase for $20 in the studio.
Do you provide water?
We have a refillable water station in the studio; you can also purchase a water bottle.
Are there different class level?
All Platinum Pilates classes are created to fit all fitness levels. Your instructor will provide modifications to level up or down, making every class a challenge for you from your 1st class to your 5000th class.
What if I am running late?
We recommend arriving at least 5 minutes before class starts, but we understand that things happen. However, if you’re more than 5 minutes late, your spot maybe given to a standby member. No shows will result in a $25 fee.
What if I need to cancel a class?
You can cancel classes with the Platinum Pilates app or on the website. If you cancel within 12 hours of your scheduled class, there will be a $15 fee. If you cancel within 2 hours of the class or do not show, you will be charged $25.
Can I switch class times?
You must switch class times prior to 12 hours before the class to avoid a cancellation fee.
How does the waitlist work?
If a class that you would like to attend is full you can add yourself to the waitlist. When someone cancels the class, you will automatically be added to the class. You will receive a text and email informing you that you have been added to the class. Since the waitlist closes 14 hours before a scheduled class, you will have time to go in and cancel before 12 hour window to avoid a cancellation charge.
Does Platinum Pilates have age restrictions?
We welcome anyone 14 years and older to attend Platinum Pilates. If under 18, we require a parent or guardian to sign membership agreement and waiver.
Do you have a place to store personal items?
We have individual storage bins at your reformer that you can store personal items. However, we ask that you do not bring valuable items- Platinum Pilates cannot be held liable for lost or stolen personal items.